Quality

Certified quality
Viscom places great importance on quality management. We consider it an obligation to our customers and a benchmark for our employees. Quality management at Viscom is comprehensive, sustainable and future-oriented.

Certification according to DIN EN ISO 9001 : 2015 
Viscom has been consistently certified according to DIN EN ISO 9001 since 2005. The scope encompasses development, production and distribution of electronic assembly systems, micro systems and X-ray inspection systems as well as general industrial image processing. Regular audits ensure that the quality management system always meets Viscom's requirements.

Customer orientation
Customer satisfaction is our topmost quality policy objective. We determine the needs and expectations of our customers and align the company accordingly. Simultaneously, we work towards customer cooperation based on partnership and are reliable in terms of quality, price, quantity and schedules. Customer requirements are dealt with immediately and competently.

Continuous improvement
We systematically pursue the improvement of all company processes. Our employees decisively work to achieve our quality standard. The quality of the products and services is evaluated regularly and further developed constantly. Key factors and interfaces are determined and constraints are eliminated in order to achieve an efficient result. Employees are encouraged to make suggestions for improvement regarding all relevant issues via the company's suggestion scheme.

Employee motivation
Viscom offers good working conditions, flat hierarchies and an atmosphere of open communication. A well-structured working environment enhances the motivation of our employees.

Good supplier relationships
We attach great importance to reliable and long-term relationships with our suppliers. This ensures enhanced added value, high efficiency and quality, flexibility and adherence to delivery schedules. This also benefits our customers.

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