Support Contracts

Production equipment in the electronics industry is increasingly being used without prolonged interruptions. To prevent standstill, we offer our customers several types of service contracts, depending on individualized needs and requirements.

Possible packages include:

  • 24 hour/7 day telephone service hotline
  • Assured response times for service calls in case of system standstill (includes weekends)
  • Emergency replacement part delivery (outside of business hours)
  • Extended warranties

Speak with us or send us an e-mail to We will gladly prepare a quotation tailored to your needs.

Service Hotlines
Monday to Friday: 8:00 - 17:00 h

Hotline Customer Care Team A1 - AOI

Tel.: +49 511 94996-351

Hotline Customer Care Team X1 - AXI (SI)

Tel.: +49 511 94996-352

Hotline Customer Care Team X2 - AXI (vVision)

Tel.: +49 511 94996-353

Hotline Customer Care Team CP - SPI/CCI

Tel.: +49 511 94996-354

Hotline Customer Care Team MX - MXI

Tel.: +49 511 94996-355

Hotline Customer Care Team BO Bond/IBV

Tel.: +49 511 94996-356

Hotline Customer Care Team EP - Energy Storage

Tel.: +49 511 94996-357

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